Who We Are
Nathan Kharal Buyers Agent ("we", "us", "our") operates as a buyers agency licensed under AAA Property Australia. Our website is nathankharal.com.au. We can be contacted at nathankharal@gmail.com or on 0413 049 996.
What Information We Collect
We collect information you provide directly to us, including:
- Contact details (name, email address, phone number) submitted through our enquiry form
- Your property search requirements and buyer type (investor, first home buyer, upgrader)
- Any additional information you include in your enquiry message
We may also collect standard technical information automatically when you visit our site, such as your IP address, browser type, referring URL, and pages visited. This is collected through server logs and, if enabled, Google Analytics.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and contact you about our services
- Provide buyers agent services if you engage us
- Send property portfolio updates if you are an existing client
- Improve our website and services
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Storing Your Data
Your enquiry information is stored securely on our web server hosted on Amazon Web Services (AWS) in the Asia Pacific (Sydney) region. We retain enquiry data for a period of 24 months. Client files related to an active engagement are retained for a minimum of 7 years in accordance with Australian legal requirements.
Cookies
Our website uses a session cookie for the admin login system. This cookie is not used for tracking visitors. If you visit our site as a regular user, no tracking cookies are set unless Google Analytics is active, in which case Google's standard analytics cookies may apply. You can disable cookies in your browser settings at any time.
Third-Party Services
Our site may embed content from or link to the following third-party services:
- Google Analytics — for website traffic analysis. See Google's Privacy Policy.
- TikTok / Facebook — embedded video content. These platforms may set their own cookies when you interact with embedded content.
- Google Fonts — for typography. Google may log font requests.
Your Rights
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of receiving any communications from us
To exercise any of these rights, please contact us at nathankharal@gmail.com.
Security
We take reasonable precautions to protect your information from unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all connections. However, no method of electronic transmission or storage is 100% secure.
Changes to This Policy
We may update this privacy policy from time to time. We will post any changes on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
- Email: nathankharal@gmail.com
- Phone: 0413 049 996
- Postal: Licensed under AAA Property Australia, Sydney NSW